Conf42 Incident Management 2024
2024
List of videos

Guy Golan, Brendan Kotze, Stephen Kreusch & Elad Sherf | Panel Discussion | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024__panel_discussion Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Welcome and Introductions 1:35 Defining Incident Management 2:36 First Response to an Incident 3:34 Case Study: Handling a Major Incident 7:17 Forming the Incident Response Team 12:09 Leadership and Decision Making 15:27 Tools and Techniques for Incident Management 19:09 Proactive Hardening of Privileged Accounts 19:29 Efficiency Gains with Encore and SafexD 19:37 Diagnosing and Responding to Incidents 20:49 The Importance of Good Hygiene in Cybersecurity 22:02 Real-Time Data and Incident Management 22:41 Challenges in Incident Response 24:23 The Birth of Encore and SafeXDR 27:27 Proactive Security Strategies 31:46 Tips for Effective Incident Management 32:14 Leadership and Acknowledgment in Cybersecurity 34:07 Fundamental Security Practices 36:17 The Role of Automation in Incident Response 37:10 Final Thoughts
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Debugging AI: Strategies for Upcoming Talents | Sunandan Barman & Shraddha Kulkarni | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Sunandan_Barman_Shraddha_Kulkarni_46_debugging_ml_strategies Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Session Overview 0:44 Importance of Debugging in AI 1:39 Practical Tips for Debugging 3:34 Continuous Improvement in ML Models 4:05 Preventing Big Mistakes in AI Systems 4:39 High Demand for Debugging Skills 5:17 Gaps Between Academic and Practical ML 7:21 Scaling and Training Complex Models 9:37 Data Privacy and Sensitivity Filtering 12:12 Post-Training Model Delivery 14:18 Balancing Engagement: Organic Content vs. Advertisements 14:52 Creating a Diverse and Effective Timeline 15:22 Continuous Monitoring and Real-World Validation 17:21 The Importance of A/B Testing 19:35 Practical Debugging Skills for ML Systems 19:57 Understanding ML System Components 20:29 Handling Data Failures and Their Impact 21:49 Debugging Techniques for Junior Engineers 26:09 The Role of Mentorship and Community 28:12 Building a Supportive Culture and Effective Tooling 29:08 Conclusion and Final Thoughts
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Generative AI for API Sprawl Mgmt in Enterprise Architectures | Anirudha Karandikar | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Anirudha_Karandikar_5_generative_api_microservices Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Welcome and Introduction 0:36 Agenda Overview 1:07 History of Microservices 1:37 Advantages of Microservices 3:03 Microservices Adoption Milestones 3:38 The Problem of API Sprawl 4:00 Challenges of Distributed Development 6:05 Proposed Solution: Centralization 7:17 Defining Standards and Rules 8:22 Programmatic Enforcement and Starter Kits 10:40 Leveraging AI for API Management 12:00 Governance Model in CICD 13:25 Preventing API Duplication at Inception 14:24 Building an AI-Powered API Discovery Tool 15:25 Steps for Effective Data Preparation 15:59 Indexing and Context Building 16:45 Creating a Query Interface 17:06 Generating Detailed Responses 17:49 Simplified Flow of API Discovery 18:22 Leveraging AI for API Documentation 19:33 Automating Documentation Generation 22:15 Strategies to Control Existing API Sprawl 26:16 Conclusion: Transforming API Landscape with AI
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Using AI & Python to Prototype Financial Analysis Solutions | Arsalan Sheikh | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Arsalan_Sheikh_7_ai_python_financial Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to AI Prototyping with Python 0:57 Essential Skills for AI Development 2:06 Historical Context of Software Development 3:32 The Rise of Gen AI Tools 4:33 Applications of Time Series Analysis 7:25 Methodologies for Building AI Prototypes 7:59 Training AI Models for Prototyping 11:57 Custom GPTs and Practical Implementation 12:45 Building an Algorithmic Trading System 13:27 Training the GPT-40 Model 13:48 Providing Contextual Input 14:09 Developing the Trading Strategy 14:38 Refactoring and Testing the Code 14:52 Data Ingestion and Analysis 18:10 Walkthrough of QuantLab 20:19 Using Visual Studio and GitHub Copilot 22:35 Final Thoughts and Future Directions
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Transforming Software Development with Intelligent Automation | Prakash Raj Ojha | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Prakash_Raj_Ojha_33_code_review_automation Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Welcome 1:48 The Paradigm Shift in Software Development 3:13 The Need for AI in Code Review 5:01 Key Benefits of AI Driven Code Review 5:54 AI in Quality Assurance 7:14 Quantifying the AI Revolution 8:27 Real World Applications of AI Driven Code Review 8:55 Challenges and Considerations 9:57 The Future of AI Driven Software Development 10:38 Concluding Remarks
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Empowering SRE teams and incident management with AI | Spiros Economakis | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Spiros_Economakis_44_sre_ai_empowering Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Introduction 0:39 Challenges of Incident Management 1:39 The Role of AI in Incident Management 2:32 Real-Life Incident Scenario 3:15 Using Playbooks for Incident Response 4:03 AI-Powered Incident Triage 4:49 Streamlining Communication with AI 5:12 Customer Communication and Investigation 5:58 Starting with Observability Tools 6:14 AI Enhancing Contextual Analysis 6:43 Speeding Up the Investigation Process 7:00 Generating Post-Mortems 7:41 AI's Role in Incident Management 9:16 Key Takeaways and Conclusion
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Ethical AI in Marketing: Balancing Innovation & Integrity | Sravan Yella | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Sravan_Yella_45_ethical_marketing_innovation Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Ethical AI in Marketing 0:15 The AI Revolution in Marketing 1:07 Ethical Dynamics in AI Marketing 1:16 Consumer Behavior and Privacy Concerns 2:03 Disinformation and Misinformation 5:25 Responsible AI Practices 6:32 Impact of AI on Social Media 7:01 Balancing Innovation and Ethics 7:31 Conclusion
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AIOps in AWS: Best Approach for Predictive Maintenance | Indika Wimalasuriya | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Indika_Wimalasuriya_17_aiops_aws_maintenance Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Customer Incidents and AIOps 1:41 Welcome to Incident Management 2024 1:49 Overview of AIOps in AWS 2:28 Implementation Approaches for AIOps 3:41 Challenges in Modern Systems 7:49 Typical AIOps Implementation 10:50 Goals and Benefits of AIOps 13:31 Introduction to Observability and AIOps 13:41 AWS CloudWatch Capabilities 14:10 Building Dashboards and Insights 14:31 Digital Experience Monitoring 14:47 Metric and Log Anomaly Detection 15:34 AI-Driven Insights with CloudWatch 16:02 Summary of CloudWatch Capabilities 17:11 Data Lake Approach for AIOps 18:11 Data Processing and Machine Learning 20:14 DevOps Guru for Cloud Operations 23:23 Key Strategies for AIOps Implementation 26:22 Conclusion and Final Thoughts
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AI-Driven Innovations in Utility Operation: Operational Efficiency | Rajesh Kolli | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Rajesh_Kolli_36_ai_utility_operations Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Utility Management Systems 1:04 Overview of CIS and Its Importance 3:17 Challenges with Legacy CIS Systems 4:56 Benefits of Upgrading CIS Systems 7:17 Key Components of CIS Upgrades 8:23 Analyzing Data from Meters and IoT Devices 8:35 Integration Capabilities of CI Systems 9:08 Real-Time Analytics and Operational Insights 10:03 Security and Compliance in CI Systems 10:48 CIS Upgrade Process Overview 11:29 Phased Implementation and Training 13:06 Tangible Outcomes of CIS Upgrades 14:31 Future-Proofing Utility Operations 15:07 Conclusion and Strategic Benefits 16:08 Final Thoughts and Q&A
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The Impact of AI and ML on Claims Processing and Behavior Analysis | Praveen Kumar | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Praveen_Kumar_34_life_annuities_ai Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Agenda Overview 1:34 Industry Context and Challenges 3:39 AI and ML in Claims Processing 5:34 Operational Efficiency with AI 6:57 AI in Consumer Behavior Analysis 7:07 Understanding AI's Role in Pattern Recognition 9:20 Enhancing Customer Satisfaction with AI 10:29 Key Benefits of AI and ML Integration 11:30 Real-World Case Studies and Success Stories 12:34 Roadmap for AI and ML Adoption 14:13 Conclusion: The Transformative Impact of AI
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A Data-Driven Approach to Mitigating Cyber Threats | Samikya Reddy Balguri | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Samikya_Reddy_41_zero_trust_cyber Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Zero Trust Architecture 1:02 The Need for Zero Trust 2:17 Core Principles of Zero Trust 3:48 Traditional Security vs. Zero Trust 5:08 Implementing Zero Trust 6:36 AI and Policy Enforcement Points 7:13 Implementation Strategies for Zero Trust 8:33 Challenges and Considerations 10:03 Future of Zero Trust Architecture 11:29 Case Studies and Industry Trends 12:13 Conclusion: Embracing Zero Trust
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Implementing SOLID Principles for Effective Code Architecture | Arpit Gaur | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Arpit_Gaur_6_solid_principles_architecture Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Background 1:17 Introduction to SOLID Principles 3:29 Single Responsibility Principle (SRP) 6:46 Open/Closed Principle (OCP) 9:15 Liskov Substitution Principle (LSP) 13:25 Understanding Interface Segregation Principle 14:28 Breaking Down Interfaces: A Practical Example 15:36 Java's Evolution in Interface Segregation 16:09 Introduction to Dependency Inversion Principle 16:35 Real-World Example: IDE Plugins 17:40 Database Dependency Management 20:42 Case Study: Amazon's Evolution 24:32 Modern Software Development Practices 27:17 Common Pitfalls and Misconceptions 28:27 Conclusion and Key Takeaways
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A New Architecture to Free Incident Responders from False Positives | Rob Quiros | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Rob_Quiros_39_architecture_false_positives Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Background 0:38 The Problem with False Positives 1:52 Current Data Security Approaches 4:17 Challenges in Access Control 6:31 The Need for a New Architecture 10:29 Enterprise Digital Rights Management (EDRM) 11:15 Challenges with Traditional Data Security 11:55 Google's Innovative Approach to Data Security 13:41 Caber's Data Lineage Tracing Solution 15:43 Fine-Grained Access Control Demonstration 20:11 Tracing Data Flow to Prevent Incidents 23:39 Future of Data Security and Conclusion
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Migrating Legacy Systems to a Fiori-Based, User-Centric Experience | Lakshmi Gogula | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Lakshmi_Gogula_22_sap_migrating_legacy Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Digitalizing SAP HR 0:34 Disclaimer and Background 1:30 Challenges with Legacy SAP HR Systems 4:24 Business Impact of Outdated Systems 5:59 Objectives of Migrating to SAP Fiori 6:38 Security Enhancements with SAP Fiori 8:48 Improving User Experience with SAP Fiori 10:10 Reducing Complexity in Data Entry 10:21 User-Centered Design in Fiori 11:11 Streamlined Employee Onboarding 11:53 Transitioning to SAP Fiori 12:36 Fiori's Responsive Design 14:25 Advanced Security Integrations 15:44 Optimizing HR Processes for Efficiency 16:47 Enhancing Data Integration with SOA and Web Services 17:51 Ensuring Compatibility with Modern Web Browsers 18:57 Innovations in Dynamic Forms and Automated Workflows 19:40 Conclusion: Benefits of Migrating to Fiori
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Optimizing Incident Management in Azure Cloud Migrations | Mahesh Thoutam | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Mahesh_Thoutam_23_incident_azure_cloud Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Welcome and Introduction 0:11 Understanding Azure Cloud Migration 2:36 Migration Strategies Overview 2:56 Detailed Strategy Breakdown 4:16 Comparing Migration Strategies 5:43 Planning for a Successful Migration 7:19 Best Practices for Azure Migration
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Revolutionizing Incident Management with Cloud Technologies and Java | Arvind Akula | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Arvind_Akula_9_incident_cloud_java Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Overview 1:05 Introduction to Cloud Computing and Java 2:59 Challenges of Traditional Incident Management 5:03 Cloud Solutions for Incident Management 6:19 Java's Role in Cloud-Native Incident Management 7:34 Microservices and Incident Management 9:17 Serverless Computing for Incident Management 10:32 CI/CD Pipelines for Faster Resolution 11:51 Real-Time Monitoring and Alerting 13:12 Automatic Incident Response 14:04 Collaboration and Communication 15:28 Data-Driven Insights 16:45 Case Study: IBM and E-commerce Application 17:49 Key Takeaways and Conclusion
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Automating Cloud Security Infra Deployment: Terraform and Chef | Karthik Jataprole | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Karthik_Jataprole_19_cloud_terraform_chef Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Cloud Security Automation 0:25 The Growing Importance of Cloud Security 0:48 The Need for Automation in Cloud Security 1:22 Introduction to Terraform 1:48 Introduction to Chef 2:07 Integrating Terraform and Chef for Security Automation 3:39 Real World Case Studies 4:33 Conclusion and Final Thoughts
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Leveraging NLP: Sentiment Analysis and Language Generation | Vishal Khadake | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Vishal_Khadake_49_nlp_sentiment_language Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to the Session 0:48 Understanding Natural Language Processing (NLP) 1:36 Key NLP Techniques 2:39 Deep Dive into Sentiment Analysis 3:23 Exploring Language Generation 4:08 Named Entity Recognition (NER) Explained 4:49 Real-World Applications of NLP 5:43 Challenges in NLP 6:23 The Future of NLP 7:29 Conclusion and Final Thoughts
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Streamlining Content Migration from Salesforce to AEM Guides | Bhanu Gogula | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Bhanu_Gogula_11_data_salesforce_aem Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Disclaimer 0:49 Speaker Background and Session Overview 1:38 Importance of AEM Guides 2:05 Linear Documentation vs. CCMS 3:38 Component-Based Documentation with CCMS 5:56 Migration Process Overview 6:04 Step 1: Extracting Article Information 7:08 Step 2: Creating HTML Pages 7:12 Creating HTML Pages for Each Article 7:51 Cleaning HTML and Updating Paths 9:02 Converting HTML to Data XML Files 9:28 Exploring AEM Guides Features 11:43 Uploading Content into AEM Guides 12:27 Final Validation and Advantages of Migration 13:51 Conclusion and Benefits of Migrating to AEM Guides
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Transforming Incident Management in Healthcare IT | VijayaAshwin Jagadeesan | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_VijayaAshwin_Jagadeesan_48_healthcare_ai_cloud Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Healthcare IT Trends 0:19 Current Market Overview 0:39 Impact of COVID-19 on Digital Healthcare 1:26 Telehealth and Digital Health Solutions 1:35 Artificial Intelligence in Healthcare 2:20 AI in Personalized Treatment 3:13 Machine Learning for Predictive Care 5:08 Advanced Data Analytics in Healthcare 7:10 Predictive Analytics in Healthcare 7:28 Challenges of Integrating Legacy Systems 8:48 FHIR and Standardized Data Frameworks 10:03 Cloud Migration in Healthcare 11:30 Blockchain for Secure Data Exchange 12:55 Future of Healthcare Technology 13:57 Conclusion: Embracing Digital Transformation
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Managing Vendor Incidents | Mandi Walls | Conf42 Incident Management 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Mandi_Walls_25_vendor_incidents_management Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Background 0:49 Understanding Vendor Incidents 5:28 Classifying Vendors by Tiers 12:22 Building Positive Vendor Relationships 17:02 Handling Vendor Incidents 18:23 Clarifying Vendor Relationship Ownership 21:09 Integrating External Services with Your Website 22:15 Handling Documentation Site Issues 23:27 Creating Vendor Runbooks 24:25 Essential Vendor Information to Collect 28:24 Contacting Vendors During Incidents 30:59 Engaging Your Support Team 33:12 Post-Incident Reviews and Vendor Relationships 37:24 Summary and Final Thoughts
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Adaptive Chatbots: Innovations in Real-Time Response | Abhi Ram Reddy Salammagari | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Abhi_Ram_Reddy_Salammagari_1_enhancing_incident_chatbots Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Adaptive Chatbots 0:39 Overview of Adaptive Chatbots 3:25 Evolution of Chatbots 4:56 Core Technologies Behind Adaptive Chatbots 6:09 Mechanisms of Adaptive Chatbots 6:55 Real-World Applications 7:40 Enhancing User Experience 8:24 Recent Technological Advancements 9:15 Challenges and Solutions 10:09 Conclusion and Future Potential
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Network Incidents: What to Know Before the Chaos Strikes!] | Maksim Kupriianov | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Maksim_Kupriianov_solving_network_incidents Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Network Incidents 3:22 Examples of Major Network Incidents 5:11 Anatomy of a Network Incident 8:53 Common Triggers and Consequences 13:50 Preparation and Redundancy 14:45 Building an Out-of-Band Management Network 15:11 Importance of Data Backups 15:29 Conducting Regular System Audits 16:34 Developing Comprehensive Documentation 17:38 The Importance of Drills and Simulations 18:52 Staying Calm During Network Incidents 19:19 Gathering Initial Information 19:50 Establishing Incident Command 20:46 Securing Communication Channels 22:06 Prioritizing Fixes and Determining Root Causes 24:18 Common Pitfalls During Incidents 26:41 Post-Incident Review and Learning 27:46 Final Thoughts and Conclusion
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Lessons in building resilient systems at Amazon and Meta | Zuodong Xiang | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Zuodong_Xiang_52_resilient_systems_amazon Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction: What Can Possibly Go Wrong? 0:58 Real-Life Scenario: Flood of Traffic 3:01 Real-Life Scenario: Retry Storm 5:10 Real-Life Scenario: Plan B Went Poorly 6:24 Real-Life Scenario: Bad Commit 8:21 Real-Life Scenario: Lack of Sufficient Ownership 9:21 Real-Life Scenario: Script Errors 10:20 Prevention Strategies: Defensive Coding Practices 11:09 Logging and Error Handling Best Practices 12:35 Setting Effective Alerts 15:04 Mitigation Strategies for Alerts 15:46 Preparing for High Velocity Events 17:27 Conducting a Self Review 19:42 Conclusion and Takeaways
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AI for Dialysis Healthcare: Optimizing Response and Reducing Failures | Ram Meka | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Ram_Meka_37_ai_dialysis_healthcare Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to AI in Dialysis Healthcare 0:53 Understanding Dialysis and Its Types 1:43 Settings and Costs of Dialysis 2:47 Importance of Incident Management 4:57 Incident Management Process 8:14 Challenges in Dialysis Healthcare 11:43 Role of AI in Healthcare 12:29 AI Technologies in Healthcare 14:03 AI Applications in Healthcare 15:51 AI in Incident Management 16:17 Predictive Analytics in Healthcare 17:14 Real-Time Monitoring in Healthcare 17:42 Automated Reporting Systems 18:09 Deep Dive into Predictive Analytics 19:18 Real-Time Monitoring Technologies in Dialysis 21:08 Case Study: AI Implementation in Dialysis 22:24 Automated Incident Reporting 24:47 Benefits of AI in Dialysis Incident Management 26:35 Implementation Considerations for AI in Healthcare 28:57 Ethical Concerns in AI Development 29:57 Future Trends in AI and Dialysis Healthcare 31:31 Collaborative AI Systems in Healthcare 33:51 Conclusion and Final Thoughts
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Enhancing Customer Retention through Personalization | Anandakumar Kumaravelu | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Anandakumar_Kumaravelu_4_ai_retention_personalization Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Background 0:26 Overview of AI in Retail Promotions 1:33 Introduction to AI and Promotional Strategies 2:56 The Role of Data in AI-Powered Personalization 4:02 Understanding AI-Powered Coupon Personalization 6:45 Collecting and Utilizing Customer Data 14:49 Machine Learning Algorithms for Personalization 19:15 Benefits of Coupon Personalization 20:32 AI-Driven Personalization in Retail 21:19 Customer Retention Through Personalized Coupons 22:43 Cost-Effective Marketing Strategies 23:14 Case Studies: Amazon, Netflix, and Sephora 25:59 Challenges in AI and Data Privacy 30:44 Future Trends in AI for Retail 34:13 Conclusion and Final Thoughts
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AI in detecting fraudulent payments from social engineering | Ndubuisi Obirije | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Ndubuisi_Obirije_30_ai_fraudulent_payments Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to the Session 0:13 Understanding Social Engineering in Remittance Fintech 2:02 The Role of AI in Fintech 5:07 Financial Crimes and Compliance 7:04 Leveraging AI to Prevent Financial Crimes 7:09 AI in Phishing Detection 7:37 Combating Identity Theft with AI 8:16 Emerging Threats: Deepfakes and More 8:51 Real-World Success Stories 9:52 Understanding Victim Demographics 10:50 The Future of AI in Fraud Prevention 11:47 Key Takeaways and Conclusion 12:39 Final Thoughts and Contact Information
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How to Monitor your Monitoring | Mathias Palmersheim | Conf42 Incident Management 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Mathias_Palmersheim_27_monitoring_monitoring_how Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Monitoring 0:46 Personal Journey into Observability 2:31 Challenges with Initial Monitoring Systems 3:04 Implementing Effective Alert Systems 4:07 The Need for Monitoring Your Monitoring 4:41 Deploying Redundant Monitoring Systems 5:01 Ensuring Isolation and Redundancy 6:27 Technical Strategies for Robust Monitoring 7:02 Summary and Best Practices 8:55 Quick and Dirty Monitoring Approaches 9:28 Heartbeat Health Checks: Pros and Cons 10:42 Cloud Vendor Status Pages 11:35 Health Check Services: Self-Hosting vs Cloud Options 13:09 Deploying Independent Monitoring Systems 14:12 Testing and Justifying Monitoring Systems 14:33 Cloud Services for Monitoring 15:40 Dedicated Monitoring Solutions 16:25 Conclusion: Ensuring Effective Monitoring
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Routing & Switching Foundations for Incident Management] | Ravi Theja Kambhampati | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Ravi_Theja_Kambhampati_38_network_resilience_scalability Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Agenda Overview 1:20 Introduction to Routing and Switching 2:15 Layer 2 Switching Fundamentals 3:29 Key Technologies in Switching 4:21 Routing Fundamentals and Core Protocols 6:00 Comparing Routing Protocols 6:52 Synergy Between Routing and Switching 7:35 Advanced Network Design Concepts 8:47 Industry Applications of Routing and Switching 9:41 Conclusion and Future Trends
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Forecasting Models: Enhance Retail Ops Resilience | Sijo Valayakkad Manikandan | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Sijo_Valayakkad_Manikandan_43_forecasting_retail_resilience Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Data-Driven Retail 0:30 Speaker Introduction and Background 1:26 Overview of Forecasting in Retail 3:49 Understanding the Retail Value Chain 7:09 The Role of Forecasting in Retail 14:16 Challenges in Retail Forecasting 14:41 Forecasting Horizons and Strategic Planning 21:56 Challenges in Retail Forecasting 24:43 Impact of COVID-19 on Retail 27:27 Forecasting Models Overview 29:31 Statistical Forecasting Techniques 30:48 Machine Learning in Retail Forecasting 33:13 Deep Learning Models for Forecasting 34:49 Implementing Time Series Models 37:33 Case Studies in Retail Forecasting 41:50 Future Trends in Retail Forecasting 46:45 Conclusion and Contact Information
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Master Incident Response: Elevate Efficiency with Playbooks | Chinyere Chinekezi | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Chinyere_Chinekezi_12_incident_playbooks_response Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Welcome to Conf42 Incident Management 2024 0:29 The Reality of Cybersecurity Incidents 1:13 Introduction to Incident Response Playbooks 2:17 Understanding Incident Response 3:44 Challenges in Incident Management 4:57 What is an Incident Response Playbook? 6:32 Benefits of Incident Response Playbooks 7:40 Creating an Incident Response Playbook 10:12 Testing the Effectiveness of Security Processes 12:15 Understanding Incident Playbook Key Elements 13:37 Phishing Attack Response Playbook Example 17:30 Tools for Automating Playbooks 19:17 Common Pitfalls to Avoid 20:27 Conclusion: Enhancing Security with Playbooks
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Securing K8s: Best Strategies for the Modern Era | Manpreet Singh Sachdeva | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Manpreet_Singh_Sachdeva_26_kubernetes_security_practices Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Welcome to CON42 Incident Management 2024 0:41 Introduction to Manpreet Singh Sachdeva 1:33 The Importance of Cybersecurity 2:52 Understanding Kubernetes Cluster Security 4:20 Kubernetes Security Best Practices 10:31 Control Plane Security 14:34 Node Level Security 17:25 Node Security Measures 17:47 Application and Workload Security 18:23 Pod Security Standards 18:46 Runtime Security Tools 19:15 Secrets Management Best Practices 20:36 Network Security Strategies 21:02 Service Mesh Implementation 21:47 Ingress and Egress Control 23:23 DDoS Protection 23:56 Real-World Security Incidents 26:30 Best Practices for Kubernetes Security 29:52 Resources and Tools 32:23 Conclusion and Final Thoughts
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React and Respond: Incident Management with Cyber-Awareness | Victor Onyenagubom | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Victor_Onyenagubom_47_incident_cyber_awareness Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Cyber Awareness 0:38 Understanding the Cyber Threat Landscape 2:00 Importance of Cyber Awareness in Incident Response 3:09 Employee Training and Continuous Education 4:45 Implementing a Robust Incident Response Plan 5:54 Utilizing Automation and AI Tools 6:39 Fostering a Culture of Cyber Resilience 7:55 Conclusion and Key Takeaways
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Reduce Cost by $M with Strategic Financial Security Initiatives | Mikhail Baranov | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Mikhail_Baranov_29_cybersecurity_costs_initiatives Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Strategic Security Initiatives 1:39 Background and Initial Challenges 4:14 Risk Assessment and Findings 11:35 Network Security Measures 12:50 Advanced Technologies and AI Integration 14:00 Endpoint and Access Management 15:36 Automation and Incident Response 16:30 Addressing Regional Inconsistencies 16:58 Centralized Security Policy Management 17:49 Employee Training and Awareness 19:24 Advanced Threat Cases and Successes 23:26 Proactive Risk Management and Automation 25:09 Aligning Security with Business Goals 27:36 Recommendations for Implementation 30:49 Conclusion and Final Thoughts
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Enhancing API Security in Modern Enterprise Platforms | Pavan Vovveti | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Pavan_Vovveti_32_api_security_enterprise Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Background 2:12 Importance of API Security 3:27 Challenges in API Security 8:19 Best Practices for API Security 10:34 API Gateway and Logging 11:50 Security by Design 13:28 DevSecOps Collaboration 13:46 CICD Pipeline Security 15:26 Post-Deployment Monitoring 16:00 API Security Tools and Technologies 17:44 Case Studies on API Security 19:42 Future Trends in API Security 20:43 Zero Trust Architecture 22:37 Conclusion and Final Thoughts
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Incorporating compliance into the product development process | Kira Balabanova | Conf42 IMt 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Kira_Balabanova_21_compliance_development_process Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Speaker Background 0:21 Importance of Compliance in Fintech 1:51 Key Elements of Compliance 2:57 Technological Components in Compliance 3:50 Challenges in Cross-Functional Collaboration 5:51 Balancing Innovation and Regulation 7:11 Involving Compliance from the Start 7:58 Fostering a Culture of Collaboration 8:44 Integrating Compliance into Product Development 9:21 Clarifying Roles and Regular Reviews 10:40 Agile Methodologies for Compliance 12:04 Software Tools for Compliance 13:16 Best Practices for Building a Compliance Culture 14:59 Summarizing Key Points
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Sustainability with Performance & Resilience Testing | Arun Kumar Dutta | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Arun_Kumar_Dutta_8_sustainability_performance_resilience Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Agenda Overview 1:27 Understanding Sustainability 2:54 The Importance of Carbon Footprint 4:48 Sustainability in Information Technology 7:06 Learning Resources for Sustainability 8:20 Performance and Resiliency Testing 10:47 Sustainable Data Centers and Green Energy 11:33 Web Performance Optimization for Sustainability 12:15 Client-Side and Server-Side Optimization Techniques 13:51 Performance and Resiliency Testing Challenges 15:11 Digital Transformation and Sustainability Goals 16:34 Best Practices for Green Testing 18:46 Reducing Carbon Footprint in Performance Testing 22:27 Using Emulators and Extending Device Lifespan 23:28 Conclusion and Further Reading
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