Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Maksim_Kupriianov_solving_network_incidents Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction to Network Incidents 3:22 Examples of Major Network Incidents 5:11 Anatomy of a Network Incident 8:53 Common Triggers and Consequences 13:50 Preparation and Redundancy 14:45 Building an Out-of-Band Management Network 15:11 Importance of Data Backups 15:29 Conducting Regular System Audits 16:34 Developing Comprehensive Documentation 17:38 The Importance of Drills and Simulations 18:52 Staying Calm During Network Incidents 19:19 Gathering Initial Information 19:50 Establishing Incident Command 20:46 Securing Communication Channels 22:06 Prioritizing Fixes and Determining Root Causes 24:18 Common Pitfalls During Incidents 26:41 Post-Incident Review and Learning 27:46 Final Thoughts and Conclusion