Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Praveen_Kumar_34_life_annuities_ai Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Agenda Overview 1:34 Industry Context and Challenges 3:39 AI and ML in Claims Processing 5:34 Operational Efficiency with AI 6:57 AI in Consumer Behavior Analysis 7:07 Understanding AI's Role in Pattern Recognition 9:20 Enhancing Customer Satisfaction with AI 10:29 Key Benefits of AI and ML Integration 11:30 Real-World Case Studies and Success Stories 12:34 Roadmap for AI and ML Adoption 14:13 Conclusion: The Transformative Impact of AI