List of videos

Use generative AI to finally fix out-dated runbooks | Anurag Gupta | Conf42 Incident Management 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Anurag_Gupta_generative_ai_fix_runbooks Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Reach out to Anurag ➤ anurag@shoreline.io Chapters 0:00 intro 2:08 preamble 3:19 shoreline demo 10:15 reach out, thanks!
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IT incident managament training and assessment using generative AI | Mahdi Jelodari | Conf42 IM 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Mahdi_Jelodari_it_training_generative_ai Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Book a Demo ➤ https://share-eu1.hsforms.com/1U_25FyFUQFacn3AjcUuDYAfng93 Chapters 0:00 intro 2:08 preamble 2:38 about incident management 3:30 about uptime labs 4:54 focus on people and processes 5:31 immersive solution 7:07 critical im skills 7:46 demo 16:45 generative ai 17:21 book a demo
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There's No Place Like Production | Paige Cruz | Conf42 Incident Management 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Paige_Cruz_no_place_like_production Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Chapters 0:00 intro 2:08 preamble 2:42 career start 4:47 unstructured logs 5:02 need for structured logs 5:21 about traefik 5:36 the stack - pre/post incident 6:14 #justsrethings the change 7:04 foolproof plan 9:26 the incident 12:49 #hugops 13:47 the next day 14:37 incident review 17:31 learnings 22:16 we all test in prod 22:28 thanks!
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Unlocking Insights through Incident Management Reports | Andre Carvalho | Conf42 IM 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Andre_Carvalho_insights_through_reports Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Chapters 0:00 intro 2:08 preamble 2:44 agenda incident management reports 3:25 - incident cycle 5:06 - role & key metrics 6:46 beyond summaries 7:53 analyzing incident data 9:36 identyfying patterns and trends 10:51 prioritizing development efforts 11:41 leveraging insights for improvement 12:27 customer experience impact 13:15 efficient resource allocation 14:52 resource allocation benefits 15:24 revolutionizing incident reaction 16:42 thank you
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Creating On-Call Heroes: Strategies for Effective On-Call Practices | Einat Mahat | Conf42 IM 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Einat_Mahat_oncall_heroes_effective_practices Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Reach out to Einat ➤ einat.mahat@gmail.com Chapters 0:00 intro 2:08 ownership and power 2:25 with great power comes great responsibility 2:49 about einat 3:41 agenda on-call 4:27 - sidekicks 5:12 - routine 5:47 - expectations 6:12 - odyssey 7:20 proactive / try to prevent 7:49 show up! 8:21 triage tactics 8:58 mitigate or resolve 9:25 investigate 9:58 lessons learned per incident 10:35 prevention protocols 11:07 leadership roles 11:47 prevent burnout 12:44 supportive on-call culture 14:03 embrace the hero within 14:53 build your league 15:43 thanks!
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Incident Response, for Developers | Tanya Janca | Conf42 Incident Management 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Tanya_Janca_incident_response_developers Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC We Hack Purple Community ➤ https://community.wehackpurple.com/ Chapters 0:00 intro 2:08 preamble 4:17 about tanya janca 5:12 what is incident response? 5:46 security incident or event? 6:40 ⚠️ trigger warning 7:14 your org needs its apps secured 7:56 security incidents 8:11 your role during an incident 25:16 talk to the appsec team! 26:06 resources 26:48 #cybermentoringmonday 27:36 we hack purple community 28:04 join the semgrep community 28:37 resources: me!!!! 29:09 thank you!
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Team Rises From Crisis: Leverage Incidents for Growth & Improvement | Dor Amram | Conf42 IM 2023
Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Dor_Amram_rise_crisis_growth_improvement Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Chapters 0:00 intro 2:08 preamble 4:38 about dor 5:04 how the 'storm' will affect your team? 5:30 how resilient your team is? 6:13 1. growth culture 15:03 supportive environment 17:17 space for experimentation 20:30 empower champions 25:23 recap of 1. 26:57 2. handle the incident 27:09 identify the incident 27:52 activate response team 28:41 containment 29:20 investigate root cause 30:09 restore and recover 30:39 communicate with stakeholders 31:44 recap of 2. 33:06 3. rise 33:45 post-mortem 36:18 pre-mortem 38:00 increase resiliency 42:22 share your knowledge 43:05 recap of 3. 44:22 conclusion 45:39 thank you
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Guy Golan, Brendan Kotze, Stephen Kreusch & Elad Sherf | Panel Discussion | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024__panel_discussion Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Welcome and Introductions 1:35 Defining Incident Management 2:36 First Response to an Incident 3:34 Case Study: Handling a Major Incident 7:17 Forming the Incident Response Team 12:09 Leadership and Decision Making 15:27 Tools and Techniques for Incident Management 19:09 Proactive Hardening of Privileged Accounts 19:29 Efficiency Gains with Encore and SafexD 19:37 Diagnosing and Responding to Incidents 20:49 The Importance of Good Hygiene in Cybersecurity 22:02 Real-Time Data and Incident Management 22:41 Challenges in Incident Response 24:23 The Birth of Encore and SafeXDR 27:27 Proactive Security Strategies 31:46 Tips for Effective Incident Management 32:14 Leadership and Acknowledgment in Cybersecurity 34:07 Fundamental Security Practices 36:17 The Role of Automation in Incident Response 37:10 Final Thoughts
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Debugging AI: Strategies for Upcoming Talents | Sunandan Barman & Shraddha Kulkarni | Conf42 IM 2024
Read the abstract ➤ https://www.conf42.com/Incident_Management_2024_Sunandan_Barman_Shraddha_Kulkarni_46_debugging_ml_strategies Other sessions at this event ➤ https://www.conf42.com/im2024 Support our mission ➤ https://www.conf42.com/support Join Discord ➤ https://discord.gg/mvHyZzRGaQ Chapters 0:00 Introduction and Session Overview 0:44 Importance of Debugging in AI 1:39 Practical Tips for Debugging 3:34 Continuous Improvement in ML Models 4:05 Preventing Big Mistakes in AI Systems 4:39 High Demand for Debugging Skills 5:17 Gaps Between Academic and Practical ML 7:21 Scaling and Training Complex Models 9:37 Data Privacy and Sensitivity Filtering 12:12 Post-Training Model Delivery 14:18 Balancing Engagement: Organic Content vs. Advertisements 14:52 Creating a Diverse and Effective Timeline 15:22 Continuous Monitoring and Real-World Validation 17:21 The Importance of A/B Testing 19:35 Practical Debugging Skills for ML Systems 19:57 Understanding ML System Components 20:29 Handling Data Failures and Their Impact 21:49 Debugging Techniques for Junior Engineers 26:09 The Role of Mentorship and Community 28:12 Building a Supportive Culture and Effective Tooling 29:08 Conclusion and Final Thoughts
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