Shaquille O’Neal is one of the most celebrated NBA players of all time — and for good reason. When the team needed to put up quick points, they knew they could throw the ball to Shaq, and let him go to work. The skills are different, but there are a lot of engineers playing the Shaq role at their company. They’re the heroes who come in at 2 a.m. knowing just what to do to remediate fast and get back on track. Although that might win games and resolve incidents, it’s not setting your team up for sustained success. Attend this talk to understand why it’s time to pass the ball and learn three ways you can take fast action to get there today. Other talks at this conference 🚀🪐 https://www.conf42.com/sre2022 — 0:00 Intro 2:13 Talk