Read the abstract ➤ https://www.conf42.com/Incident_Management_2023_Mahdi_Jelodari_it_training_generative_ai Other sessions at this event ➤ https://www.conf42.com/im2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Book a Demo ➤ https://share-eu1.hsforms.com/1U_25FyFUQFacn3AjcUuDYAfng93 Chapters 0:00 intro 2:08 preamble 2:38 about incident management 3:30 about uptime labs 4:54 focus on people and processes 5:31 immersive solution 7:07 critical im skills 7:46 demo 16:45 generative ai 17:21 book a demo