Elephant in the Blameless War Room - Accountability | Emily Arnott & Christina Tan | Conf42 SRE 2021

Emily Arnott - Blog Content Writer @ Blameless & Christina Tan - Strategy @ Blameless How do you reconcile the ideals of blamelessness with a demand for blame? When is accountability actually required? We’ll navigate these challenges by explaining: - How to empathize with blameful people - we’ll look at how their goals align with yours, even if their methods are archaic - How to skilfully respond to a demand for blame - blameful peoples’ goals can be achieved blamelessly - here’s how to communicate that - When is accountability necessary? - sometimes accountability is part of the best way forward - let’s figure out when - How to be blamelessly accountable - true accountability requires blamelessness - we’ll show you why Other talks at this conference 🚀🪐 https://www.conf42.com​/sre2021 — 0:00 Intro 1:16 Talk