Quintessence Anx - Developer Advocate @ PagerDuty Incidents are the pits. They’re frequently unexpected and many of us scramble to respond to the alarm. But what if you could refine your response process so that it felt routine? Today I’ll be talking about how to do just that - by adding formalized structure to your process. Other talks at this conference 🚀🪐 https://www.conf42.com​/sre2021 — 0:00 Intro 1:16 Talk