Read the abstract ➤ https://www.conf42.com/Platform_Engineering_2023_Spiros_Economakis_building_a_platform_with_selfserve_powers_using_chatops_ Other sessions at this event ➤ https://www.conf42.com/platform2023 Join Discord ➤ https://discord.gg/DnyHgrC7jC Chapters 0:00 intro 0:25 preamble 0:46 about mattermost 1:00 mattermost cloud story 1:16 sdlc of mattermost cloud 1:51 team topology 2:03 sdlc - requirements 2:30 sre team 2:48 teams 3:19 strategy 3:30 sdlc - design 5:03 testing strategy 5:29 dogfooding 5:57 our motto 6:06 infrastructure group's mission 6:22 testing strategy 6:48 new strategy 7:21 design - high level architecture 8:09 developers control-plane goals 8:50 non-developers control-plane 9:10 seamless experience 9:44 github bots 9:55 spinwick 13:44 mattermod 16:18 chatops 17:26 cloud bot plugin 20:33 learnings