Luka Kladaric Founder & Chaos Management @ Sekura Collective Everyone loves features, right? Product loves features. Management loves features. The board loves features. Features are what make the users use and the investors invest, right? They certainly make the media pay attention. What happens when, for 8 years straight, all you care about is features? Productivity grinds to a halt, production outages are a given, post-mortems are a joke and job satisfaction and happiness are flatlining. Lessons learned unravelling layers and layers of terribleness to rediscover productivity and job satisfaction while also improving security and robustness of the products. — 0:00 Who am I? 0:45 Hostile Environments? 1:08 Tech Debt? 2:30 Where does it come from? 4:55 What's the Harm? 7:09 Case Study 12:34 How do you even begin to fix this? 17:18 The Moral of this Story 18:48 How do we do Better? 20:22 Time for a New Approach 21:20 New Name: Sustainability Work 21:54 Budget VS Planning 22:51 Helps with Morale 22:59 "Sustainability Work" over "Tech Debt" — 🥇 Gold Sponsors: ChaosIQ PagerDuty — Website 🚀🪐 https://www.conf42.com Reach out 📧📭 mark@conf42.com Conf42 Discord 🧑‍🤝‍🧑💬 https://discord.com/invite/dT6ZsFJ5ZM LinkedIn 👨‍💼💼 https://www.linkedin.com/company/49110720/ Twitter 🎵🐦https://twitter.com/conf42com Conf42Cast @ Spotify 🎧 https://tinyurl.com/bnyj6a8y